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Frequently asked questions
General
Payments
Refund & Cancellation Policy
Privacy Policy
We offer balcony cleaning, move-in / move-out cleaning, Airbnb turnover cleaning, office / commercial cleaning and exterior pressure washing across eleven Metro Vancouver communities. All services start with a quote. Review the starting prices and scope, then submit your property details at https://www.halocleaningservices.ca/requestaquote. Online booking is no longer offered.
Standard includes floors, railings, sliding-door tracks, drain inspection/clearing and up to three exterior glass panels. Deep adds heavier buildup treatment and up to six exterior glass panels, subject to assessed condition and safe access. Additional exterior glass is CAD 15 per panel before tax. Interior glass is excluded. Specialist contamination work and any extras require assessment and an agreed quote.
Standard balcony cleaning includes up to three exterior glass panels; Deep includes up to six. Extra exterior panels start at CAD 15 each before tax. Interior glass is excluded. Share your panel count, approximate balcony area and photos if available so the quote can confirm access and scope.
Wall cleaning and furniture cleaning may be available depending on the condition of the surfaces. These services may require additional time and can be quoted as an extra service during the estimate.
We primarily use professional pressure washing equipment designed for balcony surfaces. In some areas such as corners or delicate spots, manual cleaning tools may be used to ensure safe and thorough cleaning.
Yes. We normally require access to water from the bathroom sink. Our pressure washer has an automatic suction system that connects to the tap. We also use the bathroom toilet to dispose of dirty water when necessary. If anything becomes wet during the process, we clean and leave the area as we found it.
We clean condos, apartments, houses, short-term rentals, offices and retail spaces within our confirmed service areas. Choose one of our five services and share your property details for a tailored quote.
We serve Vancouver, Burnaby, Richmond, Delta, Surrey, Coquitlam, Maple Ridge, Langley, Port Coquitlam, New Westminster and North Vancouver. Include your city and service address so we can confirm property access, serviceability and timing.
Timing depends on the balcony area, condition, glass panels and chosen scope. We confirm an estimated duration and visit timing with your quote; there is no fixed two-hour promise.
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